F.A.Q. Please review the following questions and see if there is an answer to your question. If you can't seem to find what you want you can always contact DISC here... 1. Why does my firm need to archive and monitor e-mails and instant messages? 2. What are the compliance issues revolving around e-mail? 3. Can't we just write all e-mails to CD-ROMs or tapes in the IT department? 4. Couldn't we just save e-mails on corporate e-mail servers by adding more storage and performing regular backups? 5. How does DISC help with the problems of storing and retrieving e-mails? 6. What does the customer have to do to set this up? 7. How do I look at the e-mails I've stored? 8. How scalable are the services? 9. How fast will I be able to retrieve an archived document? 10. What about the issue of security and the Internet? 11. How do I pay for this? 12. What do I need on my desktop? 13. How reliable is your infrastructure? 14. How will DISC save my firm money? 15. What types of email are supported with your software? 16. How do you minimize data storage utilization? 17. Can you import old email files into DISC? 18. What type of search capabilities do you provide? 19. Can you exclude a customer's email disclaimer or email footer? 20. How do you handle compression? 21. What are you using for Instant Messaging archiving? 22. Do you have any API's or reporting output to drive functions to gather information for reporting purposes? 23. Do you scan images? 24. Do you scan .wav files? 25. What type of supervision capability does DISC offer? 26. How is an administrator notified of a flagged email? 27. Do you have load balancing? 28. What OS are you using for you hosted solution?